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The gaming company, or entertainment company if you ask founder and CEO Oscar Simonsson started in 2O12 and is now one of the fastest growing gaming companies ever. Thanks to PaymentIQ they now pay out prize money the same day, leading to more loyal customers.
“Our ambition is to be an entertainment entity and be perceived as modern and progressive from a usability perspective and in terms of social gaming. Most actors in the industry are fully focused on acquiring new customers and no one seems to pay much attention to servicing them in a good way after they have become customers.”
“The lifespan of an online customer is approximately three months. If we can increase that to twelve months, we have created an opportunity for profitability. This is why Casumo is fully focused on creating the very best customer experience which is achieved through a modern loyalty program, including your own avatar in different virtual worlds and rewards based on number of logins, game time and so forth. We compete for our customers´ time, when someone is up for playing online casino, we want that person to think of Casumo as the natural starting point!”
“We searched for a robust and secure payment platform for our business. DevCode has a solution which feels reliable and stable making us feel safe in going with PaymentIQ.”
“Uptime is naturally the most important factor and since the start over a year ago, Casumo has always been accessible, which means we have been able to serve our customers with uninterrupted deposits and withdrawal. The reason why Svenska Spel (Swedish state-run gaming entity) is so popular are customers’ trust in the company from a payment perspective. The risk of not being paid by Svenska Spel is non-existent. Our vision is that customers view Casumo in the same way, and thanks to PaymentIQ, we are well on our way. We have completed payments from SEK 100 000 in half an hour up to SEK 1 000 000 within a day from the customer’s request. The system have no upward limitations, allowing us to pay out even greater sums in the future if needed. PaymentIQ is definitely a key factor in our positive customer ratings and retention.”
PaymentIQ gives you access to over 45 card acquirers and 100 worldwide alternative payment providers with a one-time integration. Add new payment providers with the click of a button, while the unique rules engine and routing capabilities increases acceptance rates and prevents fraud.
VaultIQ makes it easy to store and handle card data securely. By using tokenization, VaultIQ makes sure that all card information is stored and handled with the highest level of security. It also helps you out by saving you the burden of having to comply with the most rigorous PCI requirements.
AccountIQ is an automated reconciliation tool built to handle the complexities of the iGaming industry. The tool provides you with automated and daily reconciliation that reduces risk and lowers costs, while also giving your finance team new insights and time to focus on what’s important.
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