|Bambora Ready||Bambora Advance|
|No locked contracts|
|No hidden fees|
|7 days a week customer support (chat, email, and phone)|
|RESTful APIs + SDKs online and in-app|
|Billing features||Available for an additional fee|
|Security||Fraud Defense||Advanced fraud tools|
How much do I have to process to qualify for custom pricing?
The threshold is determined and regulated by card associations (Visa $100,000, MasterCard $1,000,000 and Amex $500,000) and merchants only have to meet one threshold to qualify for Bambora Advance.
How long does it take to get paid?
Typically merchants will receive their payment 3 business days after the purchase.
What are your chargeback fees?
There is a $20.00 fee for chargebacks. If a merchant disputes the chargeback and can provide proof of purchase, the fee is returned.
Do you offer charity pricing?
Yes, please contact us and we can provide the appropriate rate.
What card types are included in the 2.9% + 30¢?
Visa, MasterCard, and Amex.
MasterPass and Visa Debit are included but have to be enabled by our Customer Service team.
Which package is right for me?
Bambora Ready was designed to help businesses easily get up and running with payments. The tools are great for businesses just getting started, or existing businesses looking to launch into the e-commerce space. Bambora Advance is meant for businesses who process higher volumes. You can also seamlessly transition from Bambora Ready to Bambora Advance. If you have more questions about which package is right for, contact our sales team. They will be able to help.