Privacy Policy

At Bambora, we take pride in security and data privacy. When you visit Bambora’s websites, you can therefore normally come and go as you would like without us being able to identify you. However, if you submit your personal data (for example your name, e-mail address or phone number) we will be able to identify you and process your personal data. Such processing is governed by certain legislation, which within the European Union mainly is the General Data Protection Regulation (the “GDPR”). Bambora naturally complies with the GDPR and any other data protection legislation that applies to Bambora. We are also keen on being transparent regarding how we process our web page visitors’ personal data and have for these purposes drafted this document, in which you will find information on what kind of personal data we process, why we do it, what we use it for and how we may share it. The information below also contains information on a few other personal data processing activities that we carry out within the scope of our business, all in order to ensure that you know what we might do with your personal data.

The data processing carried out on this web site is conducted by Bambora AB, reg. no. 556233-9423, as data controller.

When we collect data and what data we collect

We collect personal data when you (i) sign up for our newsletter or ask to be contacted, (ii) request support and (iii) are browsing our website. Such personal data will in general include your name, e-mail address, telephone, delivery address, payment details, company, IP address, behavior on the website and other information that you voluntarily provide us. As a payment institution with a license to provide payment services under the supervision of the Swedish Financial Supervisory Authority (Sw. Finansinspektionen), Bambora will also collect your credit/debit card information when you make a purchase at a Bambora merchant. 

Why we process data, our legal basis for the processing and for how long we process data. 

When processing personal data, a specific purpose and an applicable legal basis is always required. Also, the personal data may only be used for a limited period of time. Bambora will only use your personal data for the purposes set out below. We will not use your personal data for any purpose that is incompatible with the below purposes. Further, we will only use your personal data during the period as set out in the right column. Please note that the storage periods below may not apply if Bambora is required to retain your personal data (partly or in full) under applicable mandatory law (e.g. accounting laws).


Bambora use cookies to give you the best possible experience when visiting our site.

Cookies are small text files that are stored on the visitors computer and are used to track what the visitor is doing on the website.  

There are two main types of cookies;

  1. A persistent cookie, which is stored on the visitors computer during a selected time.
  2. A session cookie, which is stored temporarily in the computer memory when the visitor is browsing the site. The session cookie disappears when you close your browser.

Bambora use cookies to:

  1. Improve the user experience of the site, by for example by adapting the site to reflect the visitors requirements, choices and interests.
  2. Provide information for web site statistics regarding the use of the site
  3. Follow advertisement in media to adapt our services to help you receive more relevant offers.

Bambora also use cookies from third-party providers. These are used mainly to analyse user behaviour with the purpose to improving user experience, and to offer more relevant advertising.

You can choose if you want to accept cookies.
If you do not want to accept the use of cookies, you can adjust the system settings in your browser. Certain functionality can only be used if your browser allows cookies.

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