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Measures and service regarding COVID-19

LATEST UPDATE: APRIL 7, 2020

The rapidly growing COVID-19 outbreak is a unique situation and we are well aware of the difficult situation that many of our partners and customers currently are facing, but as your partner we are here to help you. Companies’ demands and needs are constantly changing and it is important for us at Bambora to meet these changing needs. Below we have gathered information about products and measures to best help and support our customers and partners in the current situation.

Bambora's measures to ensure business continuity

In line with government and WHO guidelines Bambora is taking all necessary steps to ensure employee safety and the continuity of our service to customers and partners. Bambora has so far taken the following measures to ensure the continuity of our service. We are constantly following the authorities' restrictions and recommendations and are ready to take more action if necessary.

In these difficult times, you can be assured that all of our employees’ focus is on supporting you and your company. Should you have any questions about these measures or any other topic, do not hesitate to contact us.

As usual our Customer Care department is open for you on weekdays between 08:00 and 20:00 CET and on Saturdays between 10:00 to 14:00. You can call us at +46 (0)10 10 66 000. You can also reach us via email at support@bambora.com.

Bambora's products and payment solutions

Below are some of our products and payment solutions that we believe may be relevant to you during these times:


Bambora Checkout

  • Payment solutions for online and web shop. Easy to integrate and you will get started quickly, read more here.

Alternative payment solutions

  • Payment links - a good solution if you want to charge for orders placed via email or phone.
  • Web terminal (MO-TO) – The telephone web terminal is for you who want to be able to charge while you have the customer on the phone. Contact us to get started.

Growth Finance


Invoice payments


Mobile payments

  • Let customers pay with mobile! Receive payments with Swish, Mobile Pay, Vipps and Masterpass, read more here.

Short-term rental of terminal

  • Receive more card payments for a limited period of time, read more here.

Latest news

PRODUCTS, TIPS AND MEASURES

Clean your card terminal
  • Clean your card terminal
  • Prevent infections
  • Omnichannel
  • Alternative solutions
  • Contactless payments
  • Bambora’s measures
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How often do you clean your card terminal?

Your terminal is exposed to a large amount of dirt and bacteria daily, these will spread further if you do not clean it regularly. Read how to clean your terminal properly here.

Read more here
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How to prevent infection during payments

In the fight against a new virus pandemic, cash is seen as a potential threat. Read more about what it means for you as a merchant and how you can prevent infection.

Read more here
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Omnichannel - an integrated, seamless experience between multiple units and channels

There are many benefits by being present in more channels than just physical stores, one of them being that you can continue to run your business in times like these through, for example, a web shop. Read more about how you can get started with your omnichannel strategy here.

Read more here
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Alternative payment solutions

Do you sometimes wish that you could sell your products/services and get paid for them even though your customers are not able to come to you? Then alternative payment solutions may be something for you.

Read more here
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Contactless payments are more hygienic

Contactless payments are not only smoother and more secure, they are also more hygienic, since they reduce the number of contact points between different people. Read more about the benefits of contactless payments here.

Read more here
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Bambora’s measures for COVID-19

In line with government and WHO guidelines Bambora is taking all necessary steps to ensure employee safety and the continuity of our service to customers and partners. Read more about what measures Bambora has taken to ensure the continuity of our service.

Read more here

We are aware of the difficult situation that many of our merchants are facing. As a payment partner, we want to do everything we can to help our customers continue to operate their businesses.

OUR ALTERNATIVE PAYMENT SOLUTIONS:

Icon mail

Payment links

E-mail

Payment links are a good solution if you want to charge for orders placed via email or phone.

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Bambora Checkout

Web shop

With Bambora Checkout, you get everything you need in order to charge via your web shop.

Icon phone

Web terminal (MO-TO)

Phone

The web terminal is for you who want to be able to charge while you have the customer on the phone.

Can't find the answer to your question?

WE CALL YOU!

We are here to help you! Contact our support by filling in your details and we will contact you shortly.

You can also call us on +46 10 10 66 000 (menu choice 2), or email us at support@bambora.com.