

5 tips: How merchants can protect themselves against fraud
To help you prevent fraud we have put together five good tips on what you, as a merchant, can do to reduce the risk of being the target of fraud.
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Even if you do your utmost to prevent fraud and faulty transactions there is always a risk of being affected. When this happens, the card networks have developed a thorough process, known as a chargeback, to handle claims from card holders. Here we give you the broad strokes of what that process looks like and what we, as your acquirer, can do to help you through it.
For individual merchants, the chargeback process can often seem extremely complicated, with many steps, intricate terminology and many different parties involved. That is why we try to do everything we can to get you through this process in the smoothest way possible.
Our experienced team of chargeback experts are there to guide you through all the steps as the case progresses. They will explain what kind of documentation is needed to contest a chargeback and translate any difficult terminology.
Here is a broad walk-through of the steps in a typical chargeback process and the help you can get from us.
Fill out the form and we will be in touch to tell you more.
Thank you, we'll be in touch!
To help you prevent fraud we have put together five good tips on what you, as a merchant, can do to reduce the risk of being the target of fraud.
Fraud expert Jan Olsson talks about the steep increase in online purchases made with stolen card information, also known as CNP fraud, all over Europe.